Customer Service - Milwaukee Bouncy House
What Should You Expect From Bonus House Customer Service?
Planning a party, especially for kids, can be extremely challenging. You have tons of choice, and you have to choose things that will make your event look extraordinary. Getting a bounce house installed at your special event is a great way to cheer up kids and many youngsters. It works great mainly for outdoor events. Bounce houses offer unforgettable and colorful excitement to both kids and adults.
But not all of these inflatable units offer equal fun and functionality. So it’s important to look into manufacturers’ or sellers’ customer service before you rent or buy a bounce house. A reputed and genuine manufacturer of inflatable props always provides true care to their customers. They offer top-notch customer services by setting up a dedicated department for supporting all queries and issues of their shoppers. The first thing that you must check with a reputable company is their working customer service phone number. Having an email address is not enough. It is because sending an email and then waiting for hours or even days to get a response for your queries or issues makes no sense. A good customer service always offers quick responses to their shoppers. Therefore, having a functional contact number is a must for these bounce house providers so that you can instantly get in touch with them, whenever required.
Also, don’t forget that the best bounce house sales keep themselves up to date. If you’re successful in finding a store that has a dedicated section for special collection of these inflatable objects, it means you have found a great company that sells only high-quality products that you may be looking for. Their professional, friendly, qualified and trained representatives enjoy their job of happily handling all issues of their customers.
A genuine manufacturer or seller always make sure that their shoppers stay satisfied and confident with the quality of their products. All of their bounce houses come with around a limited 90-day or even one year warranty that covers defects on manufacturer's’ side. Warranty policy becomes effective right from the date of product’s arrival. But remember, warranty policy doesn’t cover tears, punctures and other issues that are not related to manufacturing defects. It also doesn’t support issues caused due to mold and mildew that occurs because of poor storage. Besides these, the warranty doesn’t give coverage to usage methods that are not in accordance with the owner manual. It is valid for normal home use, and rarely for rental and business uses.
Whenever you return a damaged product, just get back to the company. Every reputed company allows a clear-to-follow return policy for customers in case of arrival of a damaged product. A guy from the company will pick and return the damaged bounce house. Make sure that the product remains clean and packed in the original box in the original packaging. In the case of manufacturing defects, the company provides repairing or replacement for the product with no extra charges. Customers receive the replaced or returned product with a prepaid shipping label on it. However, if return or replacement is not available, the company must make a full refund. To enjoy quality, warranty and return policy with your bounce house, it’s important to approach a well-established manufacturer or company, known for selling excellent inflatable structures.